Emergency Help

If you are feeling distressed or concerned about someone else, there are people who can help at any time of the night or day. Note that e-couch is not appropriate for crisis help.

In Australia:

If you or someone else is in immediate danger and/or need urgent medical help:

  • Call emergency services 000 (112 from a mobile phone if 000 doesn't work).
  • Go to the Emergency Department of your local hospital.

Crisis services also provide free 24/7 phone support and online services:

In the United Kingdom:

If you or someone else is in immediate danger and/or need urgent medical help:

  • Call the Samaritans 24 hour support service on 116 123
  • Go to your nearest Accident and Emergency (A&E) department and tell the staff how you are feeling
  • Contact NHS 111

Crisis services also provide free 24/7 phone support and online services:

  • Samaritans (116 123) operates a 24 hour service available every day of the year.
  • Childline (0800 1111) runs a helpline for children and young people in the U.K. Calls are free and the number won't show up on your phone bill.
  • PAPYRUS (0800 068 41 41) is a voluntary organisation supporting teenagers and young adults who are feeling suicidal.

In the United States:

If you or someone else is in immediate danger and/or need urgent medical help, call Emergency 911.

The 988 Suicide & Crisis Lifeline (988) is a 24/7 crisis service staffed by trained counselors. You can call this number if you or someone you know is suicidal or in emotional distress.

If you are concerned that you or someone else is unsafe, you can also go to the emergency department of your local hospital or ring the hospital and ask for the number of your local crisis assessment team.

In Canada:

If you or someone else is in immediate danger and/or need urgent medical help, call Emergency 911.

The Canadian Association for Suicide Prevention has a directory of local crisis centres in different provinces which are available 24/7 to talk to you.

If you are concerned that you or someone else is unsafe, you can also go to the emergency department of your local hospital or ring the hospital and ask for the number of your local crisis assessment team.

Other parts of the world:

You can find local services listed in your phonebook or on these sites:

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